Professionals in the home furniture industry understand that offering customers the best possible service requires incorporating the latest technologies. For example, innovations like self-driving trucks could make furniture delivery much more convenient in the not-too-distant future. Other emerging technologies will offer additional benefits.
Customers expect convenience. Technology helps to provide it. That’s why furniture industry professionals should monitor the development of the following major tech trends. Implementing them in the right ways may enable them to substantially improve their services going forward.
Augmented reality gained widespread popularity thanks to the success of the game Pokemon Go! However, gaming certainly isn’t the only industry to potentially benefit from this rapidly-developing technology.
Put simply, augmented reality allows users to superimpose virtual elements on top of the “real world” via digital devices. Right now, the tech is primarily restricted to mobile phones and tablets, but it will also have applications for wearable headsets in the future.
Retailers in various industries have already experimented with using augmented reality to help ecommerce customers make informed shopping decisions. Popular cosmetics retailer Sephora, for example, offers a feature on its app that allows customers to apply virtual makeup to a selfie. This gives people a better sense of whether or not they wish to buy a particular product.
This same concept can be applied to the furniture industry. Shopping for furniture online can be tricky. Seeing an image and description of a couch or desk is one thing. Knowing what it will look like in your own home is something else entirely.
With AR, customers could superimpose images of a piece of furniture onto images of their homes. This would make it easier to find the right item online. It could also drive more people to brick-and-mortar stores.
Virtual reality, when applied to the furniture industry, takes the potential applications of augmented reality a step further. With virtual reality, customers who are unable to reach a brick-and-mortar store at the time could browse a virtual showroom, with realistic renderings of the various items they would otherwise find at the store. This makes them easier to assess when compared to simply looking at images online.
Virtual reality will also allow customers to more thoroughly plan the overall interior design of their homes. Wearing a VR headset, customers will be able to arrange virtual renderings of multiple pieces of furniture into different positions. This is potentially useful for many, since buying a piece of furniture often involves taking into account how it will complement all the other fixtures in a given living space. Ideally, customers want all of their furniture and fixtures to conform to a unified design aesthetic. Virtual reality will make it easier to achieve this goal.
The Internet of Things
The Internet of Things, or IoT, refers to the increasingly popular trend of designing home products that can be linked to the internet. This allows customers to control them remotely.
For example, the IoT has dramatically changed how people buy home thermostats. In the recent past, a thermostat was a simple wall unit that needed to be adjusted manually. Now, there are home thermostats that can be adjusted remotely via smartphone. Through apps, users can customize their settings, limiting the amount of energy they use throughout the day.
The furniture industry will also benefit from this trend. Although most furniture requires no adjustment, some pieces can be manipulated to serve different purposes. The obvious example is a reclining chair – someday soon, you may be able to control your recliner with an app. A similar product would be a smart sofa, which could unfold into a bed with nothing more than the click of a few buttons on your phone. You wouldn’t even need to be in the room to adjust it.
This concept also applies to outdoor furniture and fixtures. Imagine a “smart” patio umbrella that you can open or close remotely. If you accidentally leave the umbrella open on a day when bad weather is expected, you don’t have to worry about it blowing over, even if you’re not close to home. You may simply be able to close it with an app.
Not all of these developments are expected to come to fruition in the immediate future. That said, it’s a smart idea for those working in the furniture industry to continue exploring them. Once again, technology makes it easier to offer customers the service they expect. These technologies in particular will soon change the way the average person buys and enjoys their own home furniture.